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Sales
The Success Insights Sales report is geared towards the sales professional. In some respects, a sales force is the same as any other group of employees. In other respects, it is quite different. The Sales report takes crucial differences into account and provides information on an individual's style of selling.
Management
Talent is a combination of many factors, one of which is behavior. The Success Insights™ Management- Staff Version is a report that not only defines unique behavior, but guides the respondent and his/her manager in leveraging it for success.
Customer Service
The Success Insights Customer Service report is geared towards the customer service representative. In some respects, a customer service force is the same as any other group of employees. In other respects, it is quite different. The Customer Service report takes crucial differences into account and provides information on an individual's style of customer service.
Emotional Intelligence
Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of your emotions and the emotions of others in order to facilitate higher levels of collaboration and productivity.